Heavy machinery for mining

Ad Hoc LinkOne Support So You Can Get On With The Job

Your team can manage LinkOne in-house, but when they need support, our team is on hand. With 25 years’ experience troubleshooting for OEMs and heavy equipment maintainers, DS TechWrite is the trusted name in LinkOne Support. Put your Aftermarket Sales, maintenance and procurement teams back to work and let us handle your LinkOne Solution maintenance.

From set-up to troubleshooting, DS TechWrite is Australia’s leader in LinkOne support.

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Your Support Team from LinkOne Set-up to Ongoing Maintenance

We don’t just know LinkOne inside and out, we know heavy equipment maintenance and parts procurement and supply inside and out (down to the last bolt). We know your challenges. We know how much out-of-date software and data can cost your business, its processes and your reputation. LinkOne software support is more than just updates. It’s having a team of professionals on hand to give advice and fix issues when you need it. We all know that small errors mean big problems in this industry, so we’re here when you need us.

  • Ad hoc service on demand – support you need, when you need it.
  • LinkOne set-up audits – make sure your LinkOne is set up correctly and efficiently.
  • LinkOne consulting – on or offline, functionality, integration with DST Parts Portal – choose the RIGHT LinkOne for your business needs.
  • Software Revisions – from security to accessibility, maintain the highest level of LinkOne functions and capabilities.
  • Fast, cost-effective configuration – free up your engineers to do their jobs.
  • Software integration – streamline your system with LinkOne Integration for systems like SAP, MS Dynamics, JD Edwards and Ellipse.
  • End-user support – need help managing your clients on LinkOne? Let us take those calls and free up your team to get on with their jobs.
  • Troubleshooting – Got an issue? Pick up the phone. With our team’s combined 30 years’ experience in LinkOne management, we’ll sort it out fast.

Keep LinkOne Running at Optimum Efficiency with DS TechWrite’s Affordable Support Plan.

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See All Our LinkOne Heavy Equipment Spare Parts Services

Need more support, full integration and management training? Learn More.

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LinkOne Publishing

100% compliant, 100% accurate.

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LinkOne Custom Services

Install, Train, Create, Consultation.

Equip your team to deliver more efficient solutions.

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LinkOne Managed Services

Leave it to us, we’ll take care of everything.

Streamlined LinkOne efficiency – simply guaranteed.

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LinkOne Support

Got an issue? We’re here to help.

Get ad hoc maintenance and troubleshooting assistance.

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