Here are a few things our Customers have said about their experience working with us.
Shaun Barry, Director – Concept Environmental Services
Concept Environmental Services has utilised the services of DS Techwrite for the last 6 months.
We requested technical writing support to produce an Installation, Operation and Maintenance Manual (IOMM) for one of our Water Storage Systems.
Dennis provided an excellent response to our requirement, and provided suitable layouts, terminology and superior technical writing styles that would befit a document of this type.
Dennis was diligent in his research of our system to ensure the document captured all relevant technical information, and to make it user friendly.
DS Techwrite has provided our company with a superior product that will improve our business.
Luke Muras, Assistant Engineering Manager – Valley Longwall International
DS TechWrite have been providing VLI with LinkOne Publishing, Training and Maintenance Subscription Support for many years now.
We have always found the team to be professional, friendly, accurate and very responsive to some of our short lead time requirements.
A pleasure to deal with.
Ian Paull, Senior Service Technician Qld – Inoxihp
My employer has utilised DS Techwrite over the past few years to conform with our customer requirements, when fulfilling supply contracts.
More and more demands are now expected in regards to documentation when equipment is to be delivered, requiring outsourced assistance.
Being trained by, and working with the staff at DS Techwrite to complete these tasks, makes our completed job a very professional package that is much easier to compile.
Greg Huckett, Manager – Engineering & Design – Valley Longwall International
Tracy (DS Techwrite) has provided support since our initial purchase and implementation of LinkOne in 2006 into Valley Longwall International.
As our company has changed and expanded over the years, our business processes and requirements have changed along with it. Having the continued support of DS Techwrite has enabled us to accommodate these changes with minimal or no impacts to our customers.
DS Techwrite has helped us with supporting our overseas markets, including translations of our data, formatting, and additional functionality that makes our LinkOne deliverables a complimentary piece to our product line. Whatever our query or requirement, DS Techwrite always provided a solution for us, and they have supported us right through to delivery of the final product.