Procedure writing is about having your best practices and procedures documented so that they can become common knowledge and common practice. While policies guide decision-making, procedures show how to complete each task and process. When done right, written procedures have an important effect on an organisation. They help people and systems function better and more efficiently. After all, when you break down any enterprise to its most basic levels, it is PEOPLE achieving results by following SYSTEMS.
A well-written procedure is succinct, accurate, and comprehensible. It gets to the point in instructing people what to do, when and how to do it, and how not to get it wrong. This can save your company and its people a great deal of time, effort, and frustration. Without your procedures documented, it is much harder to train someone to follow them effectively. Having your best practices in writing ensures there are no mistakes.
DS Techwrite knows how to make your procedure documents easy to understand so that proper procedures are much more likely to be followed. Since we use tradespeople to write your documents, the procedures will be clear and easy to follow and your staff will be easier to train. The tradespeople writing your procedures will know which questions to ask and they will ensure every possible scenario is accounted for. This in turn gives you more detailed, more thorough procedures and makes training that much easier. As a result, you will be able to save on wages by hiring less experienced staff while allocating more skilled staff for highly technical, highly profitable jobs.
Finally, keep in mind that if your systems are not documented, you don’t own the intellectual property. The procedural know how is trapped in your staff’s minds. Don’t let your intellectual property be held ransom. Have it documented by DS Techwrite.