Managed Services

You may have had a number of staff turnovers recently and the skills to keep the LinkOne library up to date has been depleted or maybe you are simply too busy… don’t panic!

At DS Techwrite we will take care of your LinkOne library for you.

We will ensure all OEM updates are incorporated into your library without delay and keep the library organised and efficient. We understand the value of historical data.

Updating information manuals and product books are vital to ensure that your machinery is continually working and productive. We don’t want your business to stop producing because of an incorrect part number ordered.

This service will ensure that your business is running effortlessly.

We can even create a site overview book that has equipment specific configured links to ensure that the OEM catalogues being viewed by your equipment maintainers perfectly match the build of the equipment.

Other Optional Services Include:

Hosting: We can host your LinkOne Webview application and library to eliminate infrastructure and system requirements, including the need to purchase a web server and eliminates the in-house management of systems.

Backups: As part of the management services, we ensure that your LinkOne library and previous versions of OEM data is backed up and maintained externally to your systems.

Some equipment has a life span of 30 years… sometimes we hear stories about clients trying to find manuals produced from 1987 only to find that an employee, not realising the lifetime of some specialised equipment, has deleted it. Therefore having an off-site back up will ensure that all versions of manuals relating to all equipment, especially older equipment, are safely stored in one main area.

Audit: We use your equipment register from your works management system synced with the equipment register.

Each unique piece of equipment is listed within your equipment register. We will then compare your equipment register against your LinkOne library and site configuration book to ensure that new equipment and equipment configuration changes are reflected across your LinkOne library. The audit will conclude with a report detailing all changes and missing OEM information, giving you the ability to consult with your OEM account managers to ensure all your data is centralised and completed.

Talk to us about securing one of your most valuable tools – your knowledge and IP. Contact us today to find out more.